Política de privacidad

Privacy Policy INTRODUCTION Casa W SpA operates these web and mobile applications (hereinafter referred to as the “Service”). This Privacy Policy governs your visit to our Service and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. Our Terms and Conditions govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”). DEFINITIONS PERSONAL DATA Means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). USAGE DATA Means data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit). COOKIES Small files stored on your device (computer or mobile device). DATA CONTROLLER A natural or legal person who determines the purposes and manner in which personal data are processed. For the purposes of this Privacy Policy, Casa W SpA acts as the Data Controller of your data. DATA PROCESSORS (OR SERVICE PROVIDERS) Any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively. DATA SUBJECT Any living individual who is the subject of Personal Data. USER The individual using our Service. The User corresponds to the Data Subject. INFORMATION COLLECTION AND USE We collect several different types of information for various purposes to provide and improve our Service to you. TYPES OF DATA COLLECTED Personal Data While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to: Email address First name and last name Phone number Company name Billing information Cookies and Usage Data We may use your Personal Data to contact you with newsletters, marketing communications, or service-related updates. You may opt out of these communications at any time by using the unsubscribe link. Usage Data We may also collect information that your browser sends whenever you visit our Service or when you access the Service via a mobile device. This Usage Data may include information such as: IP address Browser type Browser version Pages visited Time and date of visit Time spent on pages Device identifiers Diagnostic data When accessing our Service through a mobile device, this information may also include: Mobile device type Device ID Mobile operating system Mobile browser type Tracking Cookies Data We use cookies and similar technologies to track activity on our Service. Cookies are small files stored on your device that help us improve functionality and user experience. Examples of cookies we use include: Session Cookies Used to operate the Service. Preference Cookies Used to remember user settings and preferences. Security Cookies Used for security purposes. Advertising Cookies Used to provide relevant advertisements. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. USE OF DATA Casa W SpA uses the collected data for various purposes: To provide and maintain the Service To notify users about updates or changes To allow participation in interactive features To provide customer support To analyze usage to improve our Service To monitor system performance To detect and prevent technical issues To fulfill contractual obligations To manage billing and subscriptions To provide information about services or offers related to Casa W RETENTION OF DATA Casa W SpA will retain Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may retain data longer if required to: Comply with legal obligations Resolve disputes Enforce agreements and policies Usage Data is generally retained for shorter periods unless needed for security or system improvements. TRANSFER OF DATA Your information, including Personal Data, may be transferred to and maintained on servers located outside your country or jurisdiction. By submitting your information through our Service, you consent to this transfer. Casa W SpA will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. DISCLOSURE OF DATA Casa W SpA may disclose Personal Data in the following situations: Legal Requirements If required by law or requested by public authorities. Business Transactions If Casa W SpA is involved in a merger, acquisition, or asset sale. Service Providers We may share data with trusted service providers who assist in operating our Service. SECURITY OF DATA The security of your data is important to us. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security. DATA PROTECTION RIGHTS (GDPR) If you are located in the European Union or European Economic Area, you may have the following rights: Access your personal data Correct inaccurate data Request deletion of your data Restrict processing Object to processing Request data portability Withdraw consent Requests can be made through our support channels. CALIFORNIA PRIVACY RIGHTS (CCPA) California residents may request information about: The personal data collected The purpose of collection Third parties with whom data is shared A copy of the data collected Users may also request deletion of their personal data. Casa W SpA does not sell or rent personal data to third parties. SERVICE PROVIDERS We may use third-party companies to facilitate our Service. These companies only have access to the data necessary to perform their services. Spacebring Our digital platform for managing coworking services is powered by Spacebring. We recommend reviewing their Privacy Policy: https://www.spacebring.com/privacy/ ANALYTICS We may use analytics services such as: Google Analytics Used to analyze website traffic and usage. Firebase Used to analyze mobile application performance. More information: https://policies.google.com/privacy PAYMENTS We may offer paid services within the platform. Payments are processed by secure third-party providers such as: Stripe WayForPay FreedomPay KakaoPay Casa W SpA does not store payment card details. Payment processors comply with PCI-DSS security standards. LINKS TO OTHER WEBSITES Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites. CHILDREN'S PRIVACY Our Service is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware that such data has been collected, we will delete it. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. Users will be notified of any changes through: Email notifications Notices within the Service Changes become effective when posted on this page. CONTACT US If you have questions about this Privacy Policy, please contact: Casa W SpA Through the support section of our platform or via email: comercial@casaw.org